Sykes Cottages UK Reviews
(Rated by 2494 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Bitcoin
- Klarna
- Venmo
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.4
Base on 13 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.2
- Good Value4.7
- Shipping & Delivery4.5
- Customer Service4.7
- Return Policy5.0
Recent Customer Reviews (13)
Peverell Auclair
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Klaudia Fisher
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Allen Thomas
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Paul Ventura
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Kenneth Ensign
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Maurice Greathouse
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Olivia Austin
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Ralf Walter
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Abby Butler
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Isaac Holloway
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Payment Methods
Accepted Payment Options:
Prices for items on Sykescottages.co.uk vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Bitcoin
Klarna
Venmo
Payment Process
- Payments can be made online during the checkout process.
- For Sykes Cottages UK credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Sykes Cottages UK Pros & Cons
Pros
1
Wide choice of accommodations: With a portfolio spanning over 17,500 properties across the UK, Ireland, and New Zealand, it caters to every type of traveler, from families and couples to pet owners and large groups.
2
Competitive prices: Often, the same accommodation listed on a different provider’s website is found to be more expensive.
3
Flexibility: Properties are available for short breaks, weekend getaways, and longer stays, allowing travelers to tailor their holiday experiences to their preferences.
4
Pet-friendly: Many of the cottages allow guests to bring their furry friends along for the adventure.
5
24/7 “On Holiday” Support: Their friendly UK team is always ready to help in case of any emergency.
6
Safe & Secure Payments: They offer flexible payment options for peace of mind.
7
B Corp Certified Business: They are committed to making a positive social and environmental impact.
8
Award Winning Holiday Experts: They have over 30 years of experience in UK self-catering holidays.
9
Sustainability Efforts: Sykes Cottages has partnered with Sustonica to promote environmental and social sustainability in their holiday rentals.
10
Customer Service Awards: Despite some negative reviews, Sykes Cottages has received several customer service awards, including the British Travel Award for 'Best Large UK Holiday Cottage Company' for ten years.
11
Flexible Cancellation Terms: They offer flexible cancellation terms, allowing guests to cancel by 12 noon on check-in day and receive a refund (excluding the flexible cancellation fee and insurance).
12
User-Friendly Booking Process: The Sykes Holiday Cottages App provides a user-friendly experience for booking and managing bookings, including local recommendations and property management tools.
CONS
1
Poor Customer Service: Many reviews highlight poor customer service, including unhelpful staff, lack of communication, and difficulty in resolving issues.
2
Property Issues: There have been numerous complaints about properties not being fit for purpose, including issues with heating, hot water, cleanliness, and safety.
3
Cancellation Fees: Some customers have reported high cancellation fees, even for cancellations made at short notice.
4
Security Concerns: There have been reports of security breaches, including requests for key codes to be sent to customers without proper booking records.
Sykes Cottages UK Features and Benefits
Features
Wide choice of accommodations
With a portfolio spanning over 17,500 properties across the UK, Ireland, and New Zealand, it caters to every type of traveler, from families and couples to pet owners and large groups.
Competitive prices
Often, the same accommodation listed on a different provider’s website is found to be more expensive.
Flexibility
Properties are available for short breaks, weekend getaways, and longer stays, allowing travelers to tailor their holiday experiences to their preferences.
Pet-friendly
Many of the cottages allow guests to bring their furry friends along for the adventure.
24/7 “On Holiday” Support
Their friendly UK team is always ready to help in case of any emergency.
Safe & Secure Payments
They offer flexible payment options for peace of mind.
B Corp Certified Business
They are committed to making a positive social and environmental impact.
Award Winning Holiday Experts
They have over 30 years of experience in UK self-catering holidays.
Discounted Cottages
Many cottages are available with discounts, ranging from 5% to 20% off the regular price, depending on the location and time of year.
Flexible Pricing
Prices can be adjusted based on demand, with short breaks often offering strong earning potential and flexible cancellation terms allowing for refunds if bookings are cancelled by 12 noon on the check-in day.
Income Maximisation
Sykes uses an advanced Revenue Management system to manage property prices, adjusting them based on similar properties in the area, website searches, and previous years' data.
Sustainability Efforts
Sykes Cottages has partnered with Sustonica to promote environmental and social sustainability in their holiday rentals.
Customer Service Awards
Despite some negative reviews, Sykes Cottages has received several customer service awards, including the British Travel Award for 'Best Large UK Holiday Cottage Company' for ten years.
Flexible Cancellation Terms
They offer flexible cancellation terms, allowing guests to cancel by 12 noon on check-in day and receive a refund (excluding the flexible cancellation fee and insurance).
User-Friendly Booking Process
The Sykes Holiday Cottages App provides a user-friendly experience for booking and managing bookings, including local recommendations and property management tools.